BDO is global Tax and Consulting company

  • Financial services
  • HQ in Austria
  • 800 employees
  • 10 locations
  • €245 mil. total assets

“The benefit od using the platform was that
it was implemented in a short time frame (6-4 weeks),
it was not intrusive which meant that little
development was required to implement the solution
and the benefits was realized immediately.”

Hannes Oberschmid
Senior Manager


BDO Austria accounting department serves more than 3000 active customers. Every month, they have to generate reports from the ERP system and send a monthly tax report to all their clients.
Not to mention how overwhelming and time-consuming this task is. It takes up to 15 minutes to manually generate and email just one report to the customer. As every accountant handles 50-30 clients, it means they lose 1.5-1 days on this task every month. Without a doubt, they could spend this time on more value-adding and creative tasks.


BDO utilizes software robots to handle the whole end-to-end process – from creating reports from the BMD ERP system to creating draft emails for the accountants. For them, we deployed our RPA platform in a hybrid model.
Robots operate unattended and do not interfere with employee operations. Implementation lasted six weeks, and it included platform installation, business analysis, development, testing, and production rollout.

Process efficiency increase

$ 220k
Annual operational savings